WILL THERE BE a Battery Replacement Policy?
What is Element Vape? A local online e-commerce store which allows you to choose from thousands of different herbal choices. The web site describes their product as the “estrogenic nicotine alternative available in liquid form.” How does it work? When you visit the website, you will see thousands of selections, such as fruity, floral, traditional, and exotic flavors.
As a customer, you may want to find out about their shipping options, return policy, privacy policies, FAQs, and much more. Please note that we make an effort to be an accommodating, helpful, and informative site for all our customers. In case you have any extra questions, please visit Element Vape’s help center for answers or request a signature confirmation.
How can I order online? To place your order, simply login at Element Vape, choose the product you desire, and follow the prompts. For questions, or if you would like to place an order, please be aware that you may have to contact their support team. Besides email, you can also use the telephone. Please note our phone hours are Monday – Friday, Eastern Standard Time. They are usually open in case of server outages, so you may want to call during these times.
MAY I return my damaged product or cancel my order? Yes, absolutely! Any damaged product or incorrect order could be cancelled or returned within the first thirty days without incurring any additional charges. In addition, if you want to cancel your account, you will greatly appreciate the shipping refund. Our website will not allow customers to leave a poor feedback once they have ordered through our website, and exactly the same goes for placing an order through our contact number.
Can I track my order? Yes, we do provide the tracking information for all orders. This includes our shipping address submissions. Please note that people cannot accept returns on goods that have arrived to your door without our express prior approval.
Any kind of different ways to earn reward points or cash return from my Element Vape purchase? Yes, as stated above, we can pay one to encourage repeat purchases. Additional cash back or discount promotions are available through our website. If you are a loyal customer, we will reward you with a lot more discounts, freebies or merchandise, as well as cash. We are committed to offering our customer support professionals with training and education on our products, as well as providing them having an extensive library of educational material, including videos and printed resources.
Is there an alternative way to earn reward points or cash back? Yes, you need to use your credit or debit card to get items from our website. When you have completed your purchase, you might enter your user id and pin number to redeem your reward points. Please be aware that you’ll not receive cash back or discount on the purchases of electronics items made making use of your credit card. Only those Reward Points redeemed for Black Friday merchandise will be eligible for rewards.
Do I get free shipping on my order? Yes, you’ll receive free shipping on all orders, irrespective of your shipping address. We are still working on adding additional reward options, such as gift cards and free shipping options, so check back soon.
What about refunds and exchange policies? We’ve policies and procedures set up for returning items you may be unhappy with. Please be aware that upon delivery, standard shipping rates connect with all U.S. destinations. Also, because of online businesses employing Adult Signature, free shipping and replacement charge aren’t applicable on certain orders, such as for example those requiring assembly.
Where may i contact the Customer Service department? Our phone number is easily available on our home page. Element Vape Should you have any further questions, you might contact us whenever by e-mail, phone, or regular mail. Furthermore, we encourage customers located within eBook readers like the Kindle and iPad to e-mail us with any questions or concerns. Additionally, we encourage customers located within non-Ebook reading devices such as netbooks along with other wireless laptops to e-mail us with any questions or concerns. If you experience a technical problem with this product or should you have questions about our services, you should contact us at anytime.
Is there a warranty or guarantees? Our policy would be to provide a lifetime warranty on our products, which covers replacement or repair for defects in materials or workmanship for a complete year from the date of purchase. Should you experience any harm or defect while using our products, you need to notify us right away so as to obtain a proper replacement.